Effective January 1, 2026. Last updated October 13, 2026.
Serenity Creative Solutions ("we," "our," or "us") respects your privacy. This policy explains what we collect, why we collect it, and what you can ask us to do about it.
When you fill out a form, book a call, or email us, we collect what you provide. That typically includes your name, email address, phone number, and details about your business.
Our application form is delivered to our inbox by FormSubmit, a form-processing service. As a backup in case a submission fails to send, the form also keeps a copy of your last few entries in your own browser on your device; it is never sent anywhere else, and clearing your browser data removes it.
When you visit this website we automatically receive standard technical information, including your IP address, browser and device type, pages viewed, referring page, and approximate location.
We use a third-party service that attempts to identify the business associated with a visitor's IP address, and may match it to publicly available business contact information. We use this to understand which companies are interested in our services and to follow up with relevant businesses.
This identifies organizations rather than private individuals, and we do not use it to build profiles of personal browsing behavior. If you would prefer not to be included, email us and we will exclude you.
We use Google Analytics to understand how the site is used. It sets cookies and collects usage data under Google's own privacy policy. You can opt out with the Google Analytics opt-out add-on, or by blocking cookies in your browser.
We may also use Google Ads and similar advertising platforms, which collect usage information under their own policies.
We contact businesses by email about our services. If you received an email from us, your business contact information came from a public source or a commercial business database.
You can stop hearing from us at any time by replying to any message and asking, or by emailing us directly. We honor those requests promptly and permanently.
We do not sell, rent, or trade your personal information to third parties. We share information only with service providers who help us operate, such as analytics and email platforms, and only as needed to do their job.
You may request access to, correction of, or deletion of your personal information at any time. You may also ask us to stop contacting you, or to exclude you from visitor identification. Email us and we will take care of it.
If you are a California resident, you have additional rights under California privacy law, including the right to know what personal information we hold about you and to request its deletion. We will not discriminate against you for exercising those rights.
When we manage advertising accounts on behalf of a client, we handle that client's data under our agreement with them. If you are a patient or customer of one of our clients, their privacy policy governs your information, not this one.
We take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We may update this policy from time to time. The effective date above will always reflect the current version.
Serenity Creative Solutions